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Saturday, January 25 • 4:00pm - 4:55pm
The Four Pillars of Support in Developer Relations

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The definition of support is to serve as a foundation for, to sustain without giving way, to undergo or endure, especially with patience. Three veterans discuss what support looks like in various DevRel / Community teams with regard to the individual, the project, and the community as a whole.

They’ll discuss the different challenges, pitfalls, and triumphs that come while supporting technical communities, projects, maintainers and individuals across the industry. From the forest to the trees, and the big picture to the specific details, the audience will receive concrete tips and tricks on how to best support the many facets of a complicated and beautiful project.

avatar for Rain Leander

Rain Leander

Technical Program Manager, Red Hat
K Rain Leander is a systematic, slightly psychic, interdisciplinary community liaison with a Bachelor’s in dance and a Master’s in IT. An epic public speaker, she has disappeared within a box stuffed with swords, created life, and went skydiving with the Queen. Seriously. Rain... Read More →
avatar for Mary Thengvall

Mary Thengvall

Director, Developer Relations, Camunda
Mary Thengvall is a connector of people at heart, both personally and professionally. She loves digging into the strategy of how to build and foster developer communities and has been doing so for over 10 years. In addition to her work, she's known for being "the one with the dog... Read More →

Saturday January 25, 2020 4:00pm - 4:55pm CET
R211 - Students Club Faculty of Information Technology, Brno University of Technology Božetěchova 1 / 2 612 00 BRNO Czech Republic